NOTICE
Texas Campuses
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school numbers are:
• Houston Campus: S3674
• Fort Worth Campus: S6207
• San Antonio Campus: S59488
The school’s programs are approved by TWC, as well as the Accrediting Council for Continuing Education & Training (ACCET).
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.
Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.
Information on filing a complaint with TWC can be found on TWC’s website at:
Texas Workforce Commission — Career Schools & Colleges Students
www.texasworkforce.org/careerschoolstudents
Arclabs Student HandBook
Texas Campuses
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school numbers are:
• Houston Campus: S3674
• Fort Worth Campus: S6207
• San Antonio Campus: S59488
The school’s programs are approved by TWC, as well as the Accrediting Council for Continuing Education & Training (ACCET).
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.
Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.
Information on filing a complaint with TWC can be found on TWC’s website at:
Texas Workforce Commission — Career Schools & Colleges Students
www.texasworkforce.org/careerschoolstudents
Arclabs Student HandBook
South Carolina Campuses
If students have complaints about a classroom situation, they should first attempt to resolve the situation with the instructor. If resolution cannot be made with the instructor, or if the complaint Created August 2009, Revised 12.29.2025 Page 52 of 96 is about a general school policy over which the instructor has no jurisdiction, then the student may contact the Campus Director or the Executive Vice President for mediation.
If the complaint cannot be resolved at the school level through its complaint procedure, students may contact the South Carolina Commission on Higher Education.
Students are not subject to unfair action or treatment as a result of the initiation of a complaint.
Arclabs Corporate Office will make every effort to resolve student complaints.
Arclabs Corporate Director:
Heidi Bray
2615 Highway 153, B-3
Piedmont, SC 29673
Phone: 864.236.9995
Email: Heidi.Bray@arclabs.com
South Carolina Students: The complaint form for the South Carolina Commission on Higher Education is available at the following link: Complaint_Procedures_and_Form.pdf
Mail the complaint and required documentation to:
SC Commission on Higher Education Academic Affairs
Attn: Student Complaint
1122 Lady Street, Suite 300
Columbia, SC 29201
E-mail: submitcomplaint@che.sc.gov
Arclabs Student HandBook
